Terms And Conditions

Global Beta > Terms And Conditions

TERMS AND CONDITIONS OF GLOBAL-BETA TECHNOLOGIES SOLUTIONS LIMITED

1. Introduction

Welcome to Global-Beta Technologies Solutions Limited. These terms and conditions outline the rules and regulations for the use of Global-Beta Technologies Solutions Limited’s Real Time Operations Center (RTOC) services.

2. Definitions
  • Service: The real-time monitoring and management services provided by Global-Beta Technologies Solutions Limited
  • User: Any individual or entity who uses the services of Global-Beta Technologies Solutions Limited
  • Client: Any entity that has entered into a service agreement with Global-Beta Technologies Solutions Limited for RTOC services.
  • Data: Any information processed, monitored, or managed through our services.
3. Acceptance of Terms

  • By accessing or using our services, you agree to be bound by these terms and conditions.

4. Services Provided

Global-Beta Technologies Solutions Limited offers a range of RTOC services, including but not limited to:

  • Real-time monitoring and management of IT infrastructure
  • Network security monitoring
  • Incident response and management
  • Data analysis and reporting
  • Remote support and troubleshooting
5. Service Level Agreement (SLA)

We commit to providing services in accordance with the SLA, which outlines performance metrics, uptime guarantees, and response times. The SLA is available upon request.

6. User and Client Obligations

Clients and Users agree to:

  • Provide accurate and complete information when registering for our services.
  • Use the services for lawful purposes only.
  • Not engage in any activity that could harm or disrupt the services or infringe on the rights of others.
  • Maintain the confidentiality of login credentials and notify Global-Beta Technologies Solutions Limited immediately of any unauthorized access or security breaches.
7. Data Privacy and Security

We prioritize data privacy and security. Our privacy policy explains how we collect, use, and protect your data. We implement industry-standard security measures to safeguard your data.

8. Intellectual Property

All content provided through our services, including but not limited to software, documentation, and operational data, is owned by Global-Beta Technologies Solutions Limited or its licensors and is protected by intellectual property laws.

9. Limitation of Liability

Global-Beta Technologies Solutions Limited is not liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our services. Our liability is limited to the amount paid for the services.

10. Indemnification

Clients agree to indemnify and hold harmless Global-Beta Technologies Solutions Limited, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, liabilities, and expenses arising out of or related to their use of the services.

11. Termination

We reserve the right to terminate or suspend access to our services, without prior notice or liability for reasons including but not limited to a breach of these terms. Clients may also terminate their service agreement in accordance with the terms specified in the SLA.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Federation of Nigeria.

13. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page and will become effective immediately upon posting. Clients will be notified of significant changes via email or through the client portal.

14. Contact Information

For any questions or concerns about these terms and conditions, please contact us at:

  • Email: [email protected]
  • Phone: 08076475964, 07066954415
  • Address: 26 Nzok Ugbizi Avenue, Km 49, opposite Lagos Business School (LBS), Lekki-Epe Expressway, Ajah, Lagos State.